Terms Of Service
By agreeing to work with Joy and Purpose Coaching you confirm that you agree with and bound by the terms and conditions below.
Joy and Purpose Coaching will enter a partnership with individuals not younger than the age of 17. Any individuals below said age must provide written authorization from either parent or guardian.
Any workshops undertaken within an educational environment are done so with the written consent of the relevant authorities.
Description of Coaching
Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/ development of personal, professional, or business goals and to develop and carry out a strategy/plan for achieving those goals.
The coach agrees to maintain the ethics and standards of behavior established by the ICF global codes of ethics. It is recommended that the client review the ICF Code of Ethics and the applicable standards of behavior https://coachfederation.org/code-of-ethics
The client is solely responsible for creating and implementing his/her own physical, mental, and emotional well-being, decisions, choices, actions, and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the coach. As such, the client agrees that the coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the coach. The client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
The client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.
The client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education, and recreation. The client agrees that deciding how to handle these issues, incorporate coaching principles into those areas, and implementing choices is exclusively the client’s responsibility.
The client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals and that it is the client’s exclusive responsibility to seek such independent professional guidance as needed. If the client is currently under the care of a mental health professional, it is recommended that the client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the client and the Coach.
The client understands that, in order to enhance the coaching relationship, the client agrees to communicate honestly, be open to feedback and assistance, and create the time and energy to participate fully in the program.
The parties agree to engage in a Coaching Program through zoom or in-person meetings. The Coach will be available to the Client via e-mail and WhatsApp in between scheduled meetings as defined by the Coach.
The time of the coaching meetings and/or location will be determined by the Coach and Client based on a mutually agreed-upon time. The Client will initiate all scheduled calls via Calendly or email.
All information about the coach/client relationship will remain strictly confidential except in very rare circumstances whereby decreed by law, i.e., where the court might issue a subpoena for the file or information.
Exceptions to confidentiality relate to circumstances such as intent to seriously harm someone, child abuse, thoughts of suicide, terrorism, etc. Otherwise, all remaining information is kept confidential.
Data Protection Act
Any personal details I keep are stored securely. Under the terms of the 1998 Data Protection, you must give your consent to such information being made and retained. By signing this agreement, you are giving such permission.
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the client and Coach agree to attempt to mediate in good faith for up to 30 days after the notice is given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
Fees, Cancellation and Lateness Policy
Fees shall be paid in advance of coaching services, either by bank transfer or PayPal, sessions will not commence until payment has been received.
The client agrees that it is their responsibility to notify the coach at least 24 hours in advance of the scheduled call/meeting if the client cannot make the session. The Coach will wait for 15 minutes before the client is noted as not turning up for the session and will be charged for the session. The Coach will attempt in good faith to reschedule the missed meeting.
Record Retention Policy
The client acknowledges that the Coach has disclosed his/her record retention policy with respect to documents, information and data acquired or shared during the term of the Coach-Client relationship. Such records will be maintained by the Coach in digital/electronic form for a period of not less than 1 year.
Except as expressly provided in this Agreement, the Coach makes no guarantees, representations, or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon, and rendered. In no event shall the Coach be liable to the client for any indirect, consequential, or special damages. Notwithstanding any damages that the client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the client to the Coach under this Agreement for all coaching services rendered through and including the termination date.
This document reflects the entire agreement between the Coach and the client and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered, or supplemented except in writing signed by both the Coach and the client.
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.
I am not, nor do I claim to be medically trained and will never presume to ‘diagnose’ nor ‘cure’.
Each client is individual and as such sessions will be tailored to meet your individual needs and can in no way be compared to that of another therapist or individual.
This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.